Additional services

Luggage service

Travelling comfortably, without having to carry your luggage around

Travelling is fun, but carrying luggage around isn’t. Why not take advantage of the services offered by the Swiss transport companies by travelling comfortably in public transport systems without any luggage.

Luggage service for trains

Luggage special

When travelling in Switzerland, you can take advantage of our luggage special at over 1000 hotels and a variety of holiday destinations. We’ll pick up your luggage from your home and deliver it straight to your hotel or holiday accommodation.

The most important points.

  • Booking: no later than 8 p.m. up to two days before collection.
  • Further information on the offer is available here.
  • We will be happy to advise you about your individual luggage-transport options at our Travel Centres.

Station-to-station

Bring your luggage to the nearest BLS Travel Centre by 19.00 hours and pick it up two days later from 09.00 hours at the train station you're travelling to.

Prices per way

  • CHF 12.00 Per piece of luggage
  • CHF 20.00 Bike
  • CHF 30.00 Special bike and E-Bike
Please check Travel Centre opening hours at your departure and arrival stations.

Station-to-door / Door-to-station

Hand over your luggage at your nearest BLS Travel Centre by 19.00 hours to have it sent to your desired delivery address two days later. Or have your luggage collected and then pick it up again at your desired train station from 09.00 hours two days later. This service is offered not only for suitcases and travel bags but also for sports equipment such as skis, snowboards and toboggans. The service is available for postal addresses in Switzerland and the Principality of Liechtenstein.
  • CHF 12.00 Per piece of luggage
  • CHF 30.00 Flat-rate
Please check Travel Centre opening hours at your departure and arrival stations.

Door-to-door

The most comfortable way to travel: your luggage is picked up at your home and delivered to your holiday address. This service is offered not only for suitcases and travel bags but also for sports equipment such as skis, snowboards and toboggans. The service is available for postal addresses in Switzerland and the Principality of Liechtenstein.

Prices per way

  • CHF 12.00 Per piece of luggage
  • CHF 20.00 Bicycles or bicycle trailers max. 2.00 L x 0.8 m W x 1.0 H m, up to 25 kg
  • CHF 30.00 E-bikes and special bicycles does not fit into the normal hanging device. max. 2.40 L x 0.9 B x 1.1 H m, up to 25 kg
  • CHF 43.00 Flat-rate
  • CHF 30.00 Express flat rate Zulieferung am selben Tag

 

Sending luggage internationally

We recommend the Swiss Post service for shipping luggage from Switzerland to foreign countries.

Luggage service for groups

Groups of 10 or more can benefit from attractive rates for their luggage transportation. In addition, you benefit from various special services, such as pick-up from the platform, delivery to the hotel and much more. It’s also possible to ship bicycles.

  • Flat rate for 10 or more people and up to 50 pieces of luggage/bikes: CHF 300.00
  • Flat rate for children and young people up to 25 years of age with 10 or more people and up to 30 pieces of luggage/bikes: CHF 100.00

Take advantage of this offer for a trip with your group now.

Damage, delay or loss

Was your luggage damaged during transport? Or do you have to make emergency purchases because it’s arriving late? Using the form below, you can report your claims no later than seven days after receipt.

Luggage service for planes

Let us take your luggage to the airport

Whether you're on holiday or a business trip, you can now hand your luggage in the day before your flight at the railway station and pick it up from the SBB "Bag drop counter" at Zurich Airport. You can pick your luggage up as early as 06.30 hours, so passengers with an early flight can check in on time.

Around 160 Swiss railway stations provide this service, as do all BLS Travel Centres (without point of sale).

Thanks to the "Door to foreign airport with check-in" service, you can have your luggage picked up from home and pick it up at your destination airport abroad. This service is offered for airline companies SWISS and Edelweiss.

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